St. Alphonsa Church

St. Alphonsa Church, Valiyakolly

Terms and Conditions

1. General

The online payment system is provided for making donations, offerings, and contributions to St. Alphonsa Church, Valiyakolly.
By proceeding with a transaction, the user confirms that the information provided is accurate and complete.

2. Nature of Payments

All payments made through this platform are considered voluntary donations to the church.
Donations are used for religious, charitable, and community activities as decided by the church administration.

3. Payment Methods

Payments can be made using available options such as debit cards, credit cards, UPI, net banking, or other supported payment gateways.
The user is responsible for ensuring sufficient funds and valid payment details.

4. No Refund Policy

Donations made are non-refundable, except in cases of duplicate or erroneous transactions.
For refund requests due to technical errors, users must contact the church within 7 days of the transaction with valid proof.

5. Transaction Confirmation

Upon successful payment, a confirmation message or receipt will be provided via email/SMS or on-screen acknowledgment.
Users are advised to keep a copy of the transaction details for future reference.

6. Failed Transactions

If a transaction fails but the amount is deducted, it will usually be reversed automatically by the bank/payment gateway within 5–7 working days.
If not reversed, users should contact their bank or the church support team.

7. Security

The website uses secure payment gateways to protect user information.
The church does not store sensitive payment details such as card numbers or PINs.

8. User Responsibility

The user agrees not to use the payment system for any unlawful or fraudulent activity.
The church is not responsible for issues arising due to incorrect information provided by the user.

9. Modification of Terms

St. Alphonsa Church reserves the right to modify these terms and conditions at any time without prior notice.
Updated terms will be posted on the website.

10. Contact Information

For any queries or support regarding payments, please contact: